7 September 2016
An Australian man was left with burns when his Samsung Smartphone exploded as he slept in his hotel room in Western Australia.
Tham Hua, a Victorian said on Wednesday in Melbourne that his Samsung Galaxy Note7 exploded in his hotel room, bursting into flames.
“My brand new Note7 exploded this morning while I was still asleep, it was plugged in and charging.
“Phone completely fried as Samsung told me this is the first case in Australia,’’ he said.
Hua said that it charred the hotel room bed sheet and the carpet when he whacked it down to the floor.
He added that it also burnt one of his fingers while doing that.
Hua said the accident caused 1,300 dollars’ worth of damage to his hotel room which Samsung offered to cover.
“Samsung staff had `no idea’ what to do with my phone when I took it to a Samsung store `wrapped in newspaper and inside a zip-lock bag.’
“It’s the first time they saw such a thing.
“They gave me a loan device, and I have been promised that they will take care of the hotel damages bill,’’ he said.
Samsung issued a global recall for its flagship Smartphone Galaxy Note7 units in early September after the technology giant discovered a battery fault in the phone which caused it to explode.
More than 35 cases of the exploding battery defect have been reported since the phone, which retails for 1,035 dollars, was launched on August 19.
Samsung has now asked owners of the Galaxy Note7 to turn off their phones and leave them off until they can be exchanged.
Samsung Electronics Australia advised all customers who use a Galaxy Note7 Smartphone to power down their device return places of purchase.
It also advised that such customers should use an alternative device until a remedy can be provided.