24 September 2016
Facebook Messenger has two new features – Group Chat Polling and payment suggestion.
The Group Chat Polls make it easier for friends/group members to decide on various things, whether it’s voting on which movie to see, where to eat, where to go out, or something more serious.
The introduction of this feature is to facilitate reaching a decision on Facebook Messenger as friends can now vote through Group Chat Polls.
According to Techcrunch.com, a leading tech website, the poll feature allows users to ask questions and some multiple possible answers, send them to everyone in a group chat and allow them to vote to determine the most favoured option.
This is an easy way to reach a decision and an effective way to collect results and a simple way to avoid unnecessary discussion within a group.
The second feature, Chat Assist for Payments taps machine learning to offer payment suggestions and remind you to pay back your friends.
The feature basically scans your conversations and when it finds a clue of a debt, it will offer a payment button.
This works with the aid of Artificial Intelligence because it looks for phrases whereby payment is mentioned. For example, if it finds phrase like “pay me my money”, “I will pay later” or something similar, the messenger will automatically trigger a payment button so that users can quickly pay.
However, users are at liberty whether to hit the button to send the money or to ignore.
Facebook enabled friend-to-friend payments last year. The friend to friend payments allow users to send money to each other through messenger.
The two new features are available on Android and iOS Users but only to United States users of the Facebook Messenger app for now.
There is a possibility that the feature will be extended to other users outside the U.S. if it is successful and the system has been perfected.
Author: Timilehin Boyinde
Oluwatimilehin Boyinde is a research writer and a social media strategist. A public affairs analyst, he writes about history, politics, sports, life matters and technology. He is passionate about happenings in Local and international political arenas. He is an avid Manchester United fan and an unapologetic Nigerian.